1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and event details that you voluntarily provide when filling out forms on our website or subscribing to our updates.

• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.

2. How We Use Your Information

We use the information collected to provide you with a luxury, seamless venue experience. Specifically, we use your data to:

• Manage your event inquiries, date availability requests, and venue bookings.

• Deliver updates, event announcements, and newsletters (if you signed up for our “Get Interesting News” form).

• Respond to your customer service requests or support needs.

• Improve and optimize our website layout and performance.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with third parties only in the following scenarios:

• Preferred Elite Vendors: With your explicit consent, we may share event details with our curated vendors to help coordinate your catering, decor, or event planning services.

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies in your browser settings, but be aware that such action could affect the availability and functionality of the site.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Flux Event Complex

• Address: 28940 Euclid Ave, Wickliffe, OH 44092

• Phone: 216-346-6163

• Email: info@fluxeventcomplex.com